LUXYE
Florida, USA

Legal

Privacy Policy

LUXYE INCEffective November 4, 2026 · Last updated November 4, 2026

This document is under legal review and may be updated.

1. Who we are

This website, luxye.org, is operated by LUXYE INC, a Florida corporation ("LUXYE," "we," "us," or "our"). LUXYE INC also operates the Ofye Group & Ace of Hearts customer messaging program described in this policy. This Privacy Policy explains what personal information we collect, how we use it, when we disclose it, and the choices you have.

2. Information we collect

Information you give us. When you fill out a form, email us, or otherwise contact us, we may collect:

  • Your name and email address
  • Your company or organization, and an optional project budget range
  • Your mobile telephone number
  • The content of your message or inquiry, and any scheduling details you share
  • Your SMS consent choice, including the date, time, and the page where you gave or declined consent

We do not ask for, and you should not send, Social Security numbers, government IDs, bank or card details, passwords, or health or other sensitive records.

Information collected automatically. When you visit the site, our hosting and security providers may automatically log technical information such as your IP address, browser type, device type, pages requested, and the date and time of your visit. We use this information to operate, secure, and troubleshoot the website.

Cookies. We use only cookies and similar technologies that are needed to deliver and secure the website. We do not use advertising cookies or sell browsing data. See our Cookie Notice.

3. How we use your information

  • To respond to your inquiries and provide customer support
  • To schedule and confirm appointments, calls, or meetings you request
  • To evaluate and, if agreed in writing, carry out a professional engagement
  • To send service updates and account-related notices
  • To send text messages you have agreed to receive (see Section 5)
  • To operate, maintain, secure, and improve the website
  • To keep records, including records of consent, and to comply with legal obligations

4. How we disclose information

We do not sell your personal information. We disclose personal information only in these normal business circumstances:

  • Service providers. We share information with vendors that perform services for us under contract, such as website hosting and security, email delivery, SMS/text message delivery, and customer-support tools. These providers may use your information only to provide services to us and must protect it.
  • Legal requirements. We may disclose information when required by law, subpoena, or court order, or when necessary to protect our rights, our users, or the public.
  • Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
  • With your permission. We may share information when you direct us to do so.

5. SMS / text messaging

If you check the optional SMS consent box on our forms, you agree to receive customer-service and account-related text messages from Ofye Group & Ace of Hearts, including responses to inquiries, customer support, scheduling, and service updates. Consent to receive text messages is not a condition of any purchase or service.

  • Message frequency varies based on your inquiries and account activity.
  • Message and data rates may apply according to your mobile carrier plan.
  • Reply STOP to opt out at any time. Reply HELP for help.
  • We do not sell or share SMS opt-in data, mobile telephone numbers, or SMS consent with third parties or affiliates for marketing or promotional purposes.
  • All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Our SMS service provider processes your mobile number solely to deliver the messages you requested. See our SMS Messaging Terms for full program details.

6. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including keeping records of SMS consent and opt-outs, or as required by law. When information is no longer needed, we delete or de-identify it.

7. Security

We use reasonable administrative, technical, and physical safeguards, including encrypted HTTPS connections and access controls, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

  • You can opt out of text messages at any time by replying STOP.
  • You can ask to access, correct, or delete the personal information we hold about you by contacting us below. We will verify your request and respond as required by applicable law.
  • Depending on where you live (for example, California or Florida), you may have additional privacy rights under state law. We will not discriminate against you for exercising them.

9. Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above.

11. Contact us

LUXYE INC Email: support@luxye.org Phone: (408) 357-0341 Website: luxye.org